OPERATIONS RESILIENCE DIAGNOSTIC

Find out where stock, service and cash are quietly costing you

A 20-question scorecard for owner-managed manufacturing, distribution and food businesses in Northern Ireland. In about 10 minutes you get a clear read on the operating decisions eating your cash and margin.



Free. About 10 minutes. No prep needed.

HOW SCORING WORKS

20 questions. 40 points. One honest picture.

Each question offers three answers. A scores 2, B scores 1, C scores 0. Add them up for a total out of 40, then land in one of three operating bands.

Green   ·   30 to 40

Stock, service and cash trade-offs are consciously managed. Refine performance rather than fix, and document the processes that depend on one or two disciplined people.

Amber   ·   18 to 29

Cash is absorbed by stock and service is defended with inventory. Around 20% of stock value is often releasable within 12 months without hurting service: fix measurement first, then rules, then stock.

Red   ·   0 to 17

Stock and service decisions are effectively running the business. Start small: calculate stock days and top-20 availability in two hours, and avoid a simultaneous overhaul of systems, staff and stock.

WHAT WE ASSESS
WHAT WE LOOK AT

Six areas where the pressure builds

Section 1

Planning and forecasting

Where the plan lives, how often it changes mid-week, and how forecast tracks against actual.

Section 2

Stock and working capital

Record accuracy, reorder points, and what stock days have done relative to sales.

Section 3

Suppliers and procurement

Tenders, single-source exposure, and how you handle a supplier price rise.

Section 4

Freight and cost-to-serve

Cost per drop, carrier rates, and your true all-in customs and compliance cost.

Section 5

Customs and dual-market position

GB versus EU routing, green lane and duty reliefs, and landed-cost sourcing decisions.

Section 6

People, capacity and resilience

Avoidable overtime, key-person cover, and recovery time when critical kit goes down.

HOW IT WORKS

From gut feel to a clear score in three steps

1

Answer 20 questions

Quick prompts across all six areas. Honest A, B or C answers, no prep or documents.

2

Get your score out of 40

Land in the Green, Amber or Red band and see exactly where the pressure is highest.

3

Act on the blind spots

Score below 30 and you can book a free 90-minute Blind Spot Audit to size the opportunity.

BEFORE YOU START

Questions, answered

How long does it take?

About 10 minutes. There are 20 questions, with no preparation or documents needed.

Owner-managed manufacturing, distribution and food businesses in Northern Ireland.

A score out of 40 and a Green, Amber or Red operating band to help you understand where the pressure is highest.

If you score below 30, you can book a free 90-minute Blind Spot Audit. Within five working days, you get a two-page Findings Note naming three major blind spots and their annual £ ranges.

Yes, the scorecard is free. If you score below 30, you can also book a free 90-minute Blind Spot Audit.

Score below 30? Let’s find the money hiding in your operation

Take the scorecard, then book a free 90-minute Blind Spot Audit. Within five working days you get a two-page Findings Note naming three major blind spots and their annual £ ranges.

Start the scorecard