OPERATIONS RESILIENCE DIAGNOSTIC
Find out where stock, service and cash are quietly costing you
A 20-question scorecard for owner-managed manufacturing, distribution and food businesses in Northern Ireland. In about 10 minutes you get a clear read on the operating decisions eating your cash and margin.
Free. About 10 minutes. No prep needed.
HOW SCORING WORKS
20 questions. 40 points. One honest picture.
Each question offers three answers. A scores 2, B scores 1, C scores 0. Add them up for a total out of 40, then land in one of three operating bands.
Green · 30 to 40
Stock, service and cash trade-offs are consciously managed. Refine performance rather than fix, and document the processes that depend on one or two disciplined people.
Amber · 18 to 29
Cash is absorbed by stock and service is defended with inventory. Around 20% of stock value is often releasable within 12 months without hurting service: fix measurement first, then rules, then stock.
Red · 0 to 17
Stock and service decisions are effectively running the business. Start small: calculate stock days and top-20 availability in two hours, and avoid a simultaneous overhaul of systems, staff and stock.
WHAT WE ASSESS
WHAT WE LOOK AT
Six areas where the pressure builds
Section 1
Planning and forecasting
Where the plan lives, how often it changes mid-week, and how forecast tracks against actual.
Section 2
Stock and working capital
Record accuracy, reorder points, and what stock days have done relative to sales.
Section 3
Suppliers and procurement
Tenders, single-source exposure, and how you handle a supplier price rise.
Section 4
Freight and cost-to-serve
Cost per drop, carrier rates, and your true all-in customs and compliance cost.
Section 5
Customs and dual-market position
GB versus EU routing, green lane and duty reliefs, and landed-cost sourcing decisions.
Section 6
People, capacity and resilience
Avoidable overtime, key-person cover, and recovery time when critical kit goes down.
HOW IT WORKS
From gut feel to a clear score in three steps
1
Answer 20 questions
Quick prompts across all six areas. Honest A, B or C answers, no prep or documents.
2
Get your score out of 40
Land in the Green, Amber or Red band and see exactly where the pressure is highest.
3
Act on the blind spots
Score below 30 and you can book a free 90-minute Blind Spot Audit to size the opportunity.
BEFORE YOU START
Questions, answered
About 10 minutes. There are 20 questions, with no preparation or documents needed.
Owner-managed manufacturing, distribution and food businesses in Northern Ireland.
A score out of 40 and a Green, Amber or Red operating band to help you understand where the pressure is highest.
If you score below 30, you can book a free 90-minute Blind Spot Audit. Within five working days, you get a two-page Findings Note naming three major blind spots and their annual £ ranges.
Yes, the scorecard is free. If you score below 30, you can also book a free 90-minute Blind Spot Audit.
Score below 30? Let’s find the money hiding in your operation
Take the scorecard, then book a free 90-minute Blind Spot Audit. Within five working days you get a two-page Findings Note naming three major blind spots and their annual £ ranges.
